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Raise a concern about a social worker

You may be raising concerns about your own care or acting on behalf of a friend or relative, or as a carer. The quickest and easiest way for most people to raise a concern with us is by using our online form.

What raising a concern means

Raising a concern means giving us information about something a social worker did, or information about the social worker themselves.

If the concern is very serious, please tell us about it as soon as possible. Our role is to investigate concerns that are serious enough to call into question a social worker's fitness to practise. To help you understand what we mean by 'fitness to practise' you may find it helpful to read our professional standards. The standards set out the requirements that we expect social workers to meet to be 'fit to practise'.

There are some concerns we can't consider

Some concerns are best dealt with by the social worker's employer. Read more about when to raise a concern with an employer directly.

If your concern is not about a social worker

If your concern is not about a social worker, Social Work England will not be able to consider it, but other organisations may be able to help you.

Raise a concern about a social worker

You can use this form if you are:

  • a member of the public
  • raising a concern about your own experience with a social worker
  • a carer or raising a concern for a friend or relative
  • a social worker raising a concern about a social work colleague

Before you raise a concern, please read more about what we can and cannot investigate and what information to include in your concern.

You may also want to read the guidance on how we use personal information when considering concerns and what happens after you’ve raised a concern.

Raise a concern about a social worker

Do you need support?

If you're unable to use the online form, you can get support to raise a concern

We want to make sure that our processes are accessible to everyone. Please let us know if you would like:

  • help to tell us about your concerns
  • any information in another format
  • an adjustment because of disability or injury

You can call us on 0808 196 2274 or email [email protected] to tell us about what you need, or if you have any questions.

Whistleblowing

Social Work England is not currently a ‘prescribed person’ for the purposes of the Public Interest Disclosure Act 1998. This means that if you report a concern to us, it will be much more difficult for you to rely on the Act for whistleblowing protection than if you report the concern to your employer or to a prescribed person.

View a list of 'prescribed persons or bodies' who you can contact.

Read more about whistleblowing.

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