Cookies
Use of cookies
When you visit our website, we may store some information on your computer. This information will be in the form of a ‘cookie’ or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences.
With most internet browsers you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.
The web statistics package we use on our site, Google Analytics, sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
Cookies set by Google Analytics:
| Cookie name | Expiration time | Description |
|---|---|---|
| _ga | 2 years | Used to distinguish users |
| _gid | 24 hours | Used to distinguish users |
| _gat | 1 minute | Used to throttle request rate |
For further details on the cookies set by Google Analytics, please refer to the Google Analytics documentation.
Further information on how to prevent cookies from being stored on your computer can be found on All about cookies website under the ‘manage cookies’ section.
Cookies operating on our website
| Name | Purpose | Expiry |
|---|---|---|
| __temp__ | Holds an encrypted JSON object that stores any unique document references for documents that have been uploading during the concerns form journey(s). | Session |
| flowId | Stores the unique flow identifier from Go Cardless so a reconciliation between the two systems can be carried out on post back. | Session |
| returnTo | The path for the user to be redirected to post completion of the direct debit process. | Session |
| returnUrl | The path for the user to be redirected to post completion of the card payment process. | Session |
| __request__ | Stores the unique request identifier from Gov.UK Verify so a reconciliation between the two systems can be carried out on post back. | Session |
| __return__ | The path for the user to be redirected to post completion of the Gov.UK Verify verification process. | Session |
| __sessionid | Holds the unique session identifier for the user, allowing the website to pull back the users access/identity tokens issues from the IdP. | Session |
| ASP.NET_SessionId | This cookie manages the users session with the website. | Session |
| CookieStatus | Cookie set by the system to track if third party services (google analytics etc) can be included on the website or not. | Now + 2 years |
| __appianRedirect | Holds a flag to indicate if the user has already been redirected to the Appian service in order to establish a level of trust for the domain running the Appian embedded interfaces. | Session |
| AspNetCore.Antiforgery.xxxxxxxx | Used by the IdP to stop cross site request forgery. | Session |
| AsnNetCore.Identity.Application | Used by the IdP to verify multi-session authentication requests. | Session |
| idsrv.session | Stores the unique session identifier for the user on the identity provider. | Session |
Last updated: 28 November 2019