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Application and interview process

Information about the application process and how we will assess your skills, knowledge, experience and motivation at an interview.

How to apply

We want our recruitment process to be fair, transparent, and inclusive. 

We see recruitment as a two-way process. We want to ensure we recruit the right people. But we also want you to feel confident that joining us is right for you (both professionally and personally).

You can request a conversation to speak about a role prior to applying. You can also request documents, such as the job description in different formats. To do this, contact [email protected].

Equality, diversity and inclusion

We value a diverse workforce. We welcome applications from anyone who wish to join a welcoming workforce which embraces difference.

We aim to create and maintain a diverse workforce that better reflects the UK’s economically active population. This includes at Board and Executive level.

We particularly welcome applications from the following groups:

  • Black, Asian, and Minority Ethnic candidates
  • disabled candidates

This is because these groups are currently under-represented across our workforce.

Disability Confident Employer

We are proud to be a Disability Confident Employer. We guarantee an interview to any candidate with a declared disability (who meets the essential criteria for the role). Read more about the definition of disability in the Equality Act 2010.

We will interview anyone with a disability who has (done both of the following):

  • requested a guaranteed interview
  • met the minimum criteria at sift stage

If you tell us you have a disability, we’ll contact you. We’ll invite you to give us with further information and help us understand what (if any) reasonable adjustments you might need.

Recruitment stage 1: application

Your initial application is important. It’s your chance to introduce yourself to us.

We’ll ask you to do the following:

  • register with us
  • complete an online application form
  • upload your CV

Your CV

Your CV should be (both of the following):

  • a maximum of 3 sides of A4
  • in a minimum font size 12pt

Take some time to make sure your CV fully reflects your experience and achievements, particularly those relevant to what we are looking for.

Your application form

As part of the online application form, we ask you to complete a statement of suitability. You should describe how your previous experience, skills and knowledge meet the top 3 bullet points from the 'your skills, knowledge and experience' on the job advert.

You may find it useful to structure your evidence using the STARR method (Situation, Task, Action, Result and Reflection).

When you submit your application, you will get an automatic reply confirming that we have received it.

Please note it’s not possible for us to give feedback on your application. We can only give feedback on an interview.

Recruitment stage 2: interviews

Once we’ve reviewed your application, we’ll contact you. We’ll let you know whether you’ve been successful in getting an interview or not.

We do interviews either:

  • remote/online (via Teams)
  • in-person at our Sheffield office

We understand remote interviews can help interviewers and interviewees to be more flexible. However, we also feel that attending in-person has its benefits for everyone.

At interview, we assess based on (all of the following):

  • how you fit with our organisational values
  • your suitability for the role (including preferred ways of working)
  • your skills, strengths, knowledge, experience and motivation

We always ask a question about equality, diversity and inclusion. This is because we want people who actively support our commitment to equality, diversity and inclusion, both in their role and in how we regulate.

We suggest using the STARR (Situation, Task, Action, Result and Reflection) method to prepare your answers.

We may ask you to complete a test as part of the interview process. We’ll provide any specific requirements or detailed instructions in advance.

If you have any special requirements or adjustments that you need us to make for the interview, please let our recruitment team know beforehand. We will make every effort to accommodate you.

We don’t reimburse travel costs to and from your interview (unless otherwise stated).

If you are successful, we’ll do routine security checks.


If you have any queries about the recruitment process, please contact [email protected].


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