Subject Access Requests
Subject Access Requests
You have the legal right to request a copy of the information we hold about you, in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).
Please remember that if you are a social worker, then the personal registration details we hold about you, such as your name, address and email address, can be viewed through your online Social Work England account.
If you make a subject access request, we are legally obliged to respond and provide you with the information we hold about you within a specified time period. In most cases this will be within one month.
In some circumstances you may not be entitled to all of the information held about you. This may be the case, for example, where withholding the information would be necessary and proportionate to avoid prejudicing a legal inquiry, or to protect the rights and freedoms of others. These exemptions are set out in the Data Protection Act, you can find more information here.
If we refuse your request on the basis of an exemption, we will provide you with an explanation of our reasoning for this decision.
You are entitled to ask for an internal review of such a decision and may also make a complaint to the Information Commissioner, or seek to enforce your right of access through a judicial process.
Our role is to investigate concerns against social workers and regulate the education and training of social workers in England. Please note that we are unlikely to hold any personal data for you unless a fitness to practise concern has been raised against your social worker, or against you as a social worker.
In these circumstances, we would only hold the data that was required to assist with our investigation into this concern. If you require case notes regarding yourself or someone else in the absence of a fitness to practise investigation, we would instead suggest that you contact the social worker’s employer or local authority.
How to submit a subject access request
If you wish to submit a subject access request, please provide the following information about you:
- full name
- email address
- date of birth
- your, or your social worker’s registration number, if applicable (this can be found on our public register)
- case reference number, if relevant
Please also provide a description of the information you would like to receive. Please include as much information as possible to assist us with locating your information, such as:
- reference numbers
- names of the people you have been communicating with
Please be aware that Social Work England needs to be satisfied that you are who you say you are. This means that we may ask you to provide evidence of your identity. We do this to protect your information, so that we know we will only provide a response to the right person.
You can submit your requests using the contact details below:
Social Work England
1 North Bank
If writing to us by post, please also include the email or postal address to which we can send the reply.
0808 196 2274
If you would like more information about accessing your data, you can find out more from the Information Commissioner's Office.
If you would like more information about how we handle your data, you can find out more by reading our privacy notice.
Last updated: 20 August 2020