Let us know if you agree to cookies

We use cookies to give you the best online experience. Please let us know if you agree to all cookies.

Skip to main navigation

Skip to main content

How we deal with concerns

Information about how we investigate serious concerns about the conduct and competence of social workers.

New concerns

Our triage team considers all new concerns to determine whether we should investigate.


Our investigations team gathers evidence, manages the progress of a case and keeps all people involved up-to-date.

After an investigation

Case examiners review the evidence collected during an investigation to decide next steps.

Interim orders

When concerns are so serious that, if we allowed the social worker to continue to practise, public safety would be put at risk, or there would be a risk to the social worker themselves.

Automatic removal

We will remove social workers convicted of certain very serious criminal offences from the register, known as listed offences, without having to go through fitness to practise processes.


For information about attending a hearing, our panels and adjudicators, hearing outcomes and reviews.

After a decision

Our case review team monitors suspended social workers and social workers with conditions on their practice.

Social workers under investigation

A guide for social workers intended to help answer questions about the fitness to practise process and what to expect.

If you need support

If you need support, including financial, legal and emotional, these organisations may be able to help you.

Fitness to practise guide

This guidance explains our approach to carrying out fitness to practise investigations.

Back to top