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Policies and procedures


Our recruitment policy and procedure outlines our commitment and process to ensure equality of opportunity in recruitment, selection, promotion and all other areas of employment.

Equality and Diversity

This document sets out not only our legal requirement, but also our organisational commitment to equality and diversity.


Our anti-fraud policy sets out our policy with regards to fraud and other forms of dishonesty.

Data and Information

We are committed to protecting the fundamental rights and freedoms of individuals, with regards to the processing of personal data and their right to have their privacy respected.


Our corporate complaints policy outlines the approach we will take in response to feedback and complaints received from those who use our services.


For the board code of conduct and the board declarations of interest and conflict resolution policy.

Commercial policy

This policy provides the rules and processes for all procurement activity within our organisation.

Experts by experience

This policy ensures consistency regarding the reimbursement of expenses and issuing of involvement payments to our experts by experience.

Whistleblowing policy

Whistleblowing is where a worker reports a wrongdoing in the public interest to their employer or a relevant organisation. This is commonly referred to as ‘blowing the whistle.’